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Contact Us

Our team is here to support you with orders, prescriptions, and any questions you have about our services. Choose a category below or send us a message directly.

Call Support

1-888-868-1920

Email Us

support@canadadrugs.online

Current Status

Open Now
Toll Free

1-888-868-1920

Email Support

support@canadadrugs.online

Fax Line

1-844-666-6819

Support Hours

Mon - Sun (CST)

Business Hours

Our support team is available consistently to help you navigate your medication needs across multiple time zones.

Monday 6:00 AM - 8:00 PM (CST)
Tuesday 6:00 AM - 8:00 PM (CST)
Wednesday 6:00 AM - 8:00 PM (CST)
Thursday 6:00 AM - 8:00 PM (CST)
Friday 6:00 AM - 8:00 PM (CST)
Saturday 7:00 AM - 5:00 PM (CST)
Sunday 7:00 AM - 5:00 PM (CST)
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Today's Availability

6:00 AM - 8:00 PM (CST)

Response times are typically fastest during these business hours.

How Our Team Can Help

Select a category to help us route your request to the right team for faster assistance.

Order Support
Prescription Help
Refill Assistance
Shipping Questions

Send Us A Message

Helpful To Include

  • Your full name as it appears on file
  • Order number if available
  • Medication name or refill ID
  • Best time/method to reach you

What Happens Next

Message Received

Your message is delivered to our secure support dashboard.

Expert Review

A support specialist with expertise in your category reviews the details.

Personalized Response

We typically respond within business hours, often on the same day.

Before You Reach Out

To help us provide the most accurate assistance, please have the following ready:

  • Patient's Full Name
  • Order Number (if applicable)
  • Medication Name & Dosage
  • Purpose of your inquiry
  • Your preferred callback time

Important Information

Canada Drugs Online provides administrative and support assistance for orders, prescription review coordination, and refill management.

If you are experiencing a medical emergency, please contact your local emergency services or primary care physician immediately.